General
All of our signs are made of 4mm corrugated plastic. It is a very durable, weather resistant material and is printed with UV ink for long lasting quality.
No, but they can be purchased separately here: https://yl.deadlinesigns.com/product-category/hardware/
Business Days refers to working weekdays, not weekends. So, when we say 5 business days from now, you'd only count the weekdays and exclude weekends. For example, if you order on a Wednesday, 5 business days from that day would the following Wednesday. Please note that federal holidays do not count as a business day.
If you have issues with your order please use the Claim Form which is found at the top of the Home Screen. Issues must be communicated within 48 hours of receiving your order.
If something is damaged or missing, please fill out the claim form immediately.
Please expect there may be slight imperfections with printing or cutting due to the nature of printing on coroplast. Small bends on corners or the white border during shipping will not be replaced. Replacements will be sent if the imperfections hinder the use of the signs. If you receive the wrong order or damaged items, you may be required to ship those items back. All sales are final and we can’t accept returns unless there is an issue with the product that can’t be resolved.
We do not accept returns based on the fact that our colors, patterns, or our artwork doesn't match that of another vendor. When making a purchase, please be aware that our colors, patterns, and our artwork is that of s and may not be Yard Letters by Deadline Signs and may not be alike or similar to another vendor.
Account funds are credits on your account. If an order has been approved for a refund or cancellation after the allotted period, account funds will be issued for the full amount of the order. The funds are in dollars and can be applied to any order. There is a field at checkout where you can apply any funds you have to reduce the total of your order.
Yes, you can pay with a check. The check payment would need to be received before the order is processed. If you need us to begin production before we receive the check we do require a card on file (contact us to place a card on file). If your order is processed/shipped we do allow 14 days for your check to arrive. If we do not receive a check within the 14 day period we will charge the card on file.
Please makes all checks out to Deadline Signs and mail to:
Deadline Signs
c/o Two Minds Group
51-C Carpenter Ct NW
Concord, NC 28027
Yes, we recently added Sezzle to our website. You can pay in 4 payments over a 6 week period. There may be a total minimum to select this option at checkout.
For more information on Sezzle and how it works, visit this page: https://yl.deadlinesigns.com/how-sezzle-works/
If you are unable to access your account there may be a few reasons:
1) We have 3 different website platforms. You may have an account created on one of the other platforms and not on Yard Letters (yl.deadlinesigns.com). Please double check that you do have an account on the yard letter platform and if you need to, you can create a new account.
2) If you do indeed have an account on YL then you can click the forget your password to reset your password. OR reach out to us and one of our team members can reset it for you.
Starting a Business
That’s a great question! We created a business resource page to help answer this question and to provide more guidance for starting a business. Take a look at the link below and if you still have questions, don’t hesitate to reach out to one of our reps who can help you further.
Resource Page Link
We have NO franchise fee, NO royalty fees, and NO annual fees. You have the freedom to run the business as you choose. You are your own boss!
In our experience, the time commitment can truly range from a part-time job to a full-time job. A yard letter business is very flexible and you can increase or decrease the amount of time spent on your business as you see fit.
Ordering
Production time is estimated at 1-2 business days depending on the quantity of items ordered and if custom items are a part of your order. We do offer same to next day printing if your order is placed by 12PM. We do ask that you provide your deadline at checkout so production is aware ahead of time.
Our orders ship from our print facility in NC. For standard shipping turnaround times, please refer to the map here: https://yl.deadlinesigns.com/shipping-turnaround-times/#shippingturnaround
Unfortunately, not. Our production process moves very quickly to ensure that orders are completed and shipped within tight deadlines. As soon as orders are placed, changes cannot be made.
If you have issues with your order please use the Claim Form which is found at the top of the Home Screen. Issues must be communicated within 48 hours of receiving your order.
If something is damaged or missing, please fill out the claim form immediately.
Please expect there may be slight imperfections with printing or cutting due to the nature of printing on coroplast. Small bends on corners or the white border during shipping will not be replaced. Replacements will be sent if the imperfections hinder the use of the signs. If you receive the wrong order or damaged items, you may be required to ship those items back. All sales are final and we can’t accept returns unless there is an issue with the product that can’t be resolved.
We do not accept returns based on the fact that our colors, patterns, or our artwork doesn't match that of another vendor. When making a purchase, please be aware that our colors, patterns, and our artwork is that of s and may not be Yard Letters by Deadline Signs and may not be alike or similar to another vendor.
We do allow you to pull individual items from our half and full sheet sets. They are then considered a custom item and have custom individual pricing depending on the size of the item.
https://yl.deadlinesigns.com/product/upload-image-custom-yard-symbol/
Shipping
Here is a brief run down:
Yard card orders under $200 OR hardware have flat rate shipping applied. Orders over $200 in yard card products also have FREE shipping.
For all of the details regarding our shipping, please go to the following link: https://yl.deadlinesigns.com/shipping-turnaround-times/
Yes, you can request a rushed shipping quote prior to placing your order or at checkout. We just need to know the item(s) you are ordering, your shipping zip code and the deadline for receiving your order.
If you request a rushed shipping quote at checkout and proceed by placing your order, we will send you a separate invoice for the rushed shipping cost. Please note: that we will not ship your order until the shipping invoice has been paid.
Yes, we do offer pick-up at our Concord, NC location. Please be sure to select "Local Pickup" at checkout to save on any shipping costs.
Our address is: 51-C Carpenter Ct NW, Concord, NC 28027
Production time is estimated at 1-2 business days depending on the quantity of items ordered and if custom items are a part of your order. We do offer same to next day printing if your order is placed by 12PM. We do ask that you provide your deadline at checkout so production is aware ahead of time.
Our orders ship from our print facility in NC. For standard shipping turnaround times, please refer to the map here: https://yl.deadlinesigns.com/shipping-turnaround-times/#shippingturnaround
Unfortunately, we do not currently ship outside of the United States. We hope to add that option in the future.
Once your order has been shipped, you will receive an email notification of this order status change, the tracking number should be also listed on that email. You can also log into your YL.DeadlineSigns.com account, navigate to the my account section and then click the orders tab. Select the order you wish to check and click the "view" button to the right. Your tracking number will be listed there as well.
Discounts/Coupon Codes
Yes! We have bulk discounts already applied to our sheets, bundles and starter kits. We also have coupon codes called “Spend More Save More”. The more you buy the higher the discount. Here is a link for all of our active discounts and coupon codes. https://yl.deadlinesigns.com/deals-and-discounts/
Yes, we have several different discounts available that you can use for various types of orders. Discounts/coupon codes cannot be used in conjunction with other coupon codes. This page lists all of our current discounts offerings.
https://yl.deadlinesigns.com/deals-and-discounts/
Note: Coupon codes cannot be used on sales products.
After adding items to your cart, click the cart icon or the "view cart" button. Below your cart summary, there is a selection to add a coupon code. Enter the code in the space labeled "coupon code" then click "apply coupon". This will discount your cart. Some items may not eligible for certain codes or promotions.
If you're coupon code isn't working, there may be several reasons for this.
1) You may have an item or items in your cart that are void from using this specific code.
2) There may be another coupon code that is already applied to your cart. If this is the case you can remove the other code and try reapplying the other code.
3) You may have a sale item in your cart. If you have other non-sales items in your cart, the coupon code can still be applied to those items.
Design
Yes, we can do almost any type of custom sign. Our custom product options are listed here: https://yl.deadlinesigns.com/product-category/custom/
If you need some assistance or would like to chat with one of our team members to discuss your project, feel free to reach out. Contact Us
We do not offer digital files. We sell only finished signs that are ready to stake. Every order comes printed directly to 4mm corrugated plastic and contour cut.