We would like to apologize that your order arrived damaged or is wrong/missing items! Your complete satisfaction is our highest priority. Should you experience any issues with your order, please fill out this form below COMPLETELY. Please include all details, what is damaged or missing, order number(s) and clear pictures of ALL package contents. Do not use any damaged item. Items which have been utilized are ineligible for claims.

All claims MUST be submitted within 2 days of order delivery. After 2 days we will no longer be able to process your claim preventing us from provided replacements or credits.

Damages to the actual graphic are covered if the damage hinders the use of the signs. Small bends or damages to the edges, corners or white border are NOT covered with a claim. If you receive the wrong order or missing items we may require you to ship the items back.

Name

First

Last

Email Address*

Business Name*

Phone Number*

Order Number*

Reason for Claim*

Please Write a Brief Description of the Issue*

Upload Images of Damaged Box and Signs

Only png, jpeg, jpg, gif allowed (under 10mb for all images)

Exterior of Damaged Box - Top View*

Upload photo of the exterior top view of the box.

Exterior of Box Damage - Side View*

Upload photo of the exterior side view of the box.

Closeup of Label Showing Tracking Number*

Upload photo of label with tracking number visible.

Interior of the Damaged Box *

Upload photo(s) of interior damage with product inside box. (Max 2)

Pictures of Items Damaged*

Upload photo(s) of all damaged products. (Max 10)

Other*

Upload only png, jpeg, jpg, gif. (under 10mb for all images)

This field should be left blank

980-222-1301

Submit a Claim

Upload Images of Damaged Box and Signs